Why Can’t I Receive SMS Verification Codes

2023-08-28  •  1 min read
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If you've enabled SMS Authentication but you still can't receive SMS codes, please take the following steps:

  • Ensure that your mobile phone has a good network signal. 

  • If you have clicked the Get Code button too often, please try again after 2 hours.

  • Disable your call blocker apps on your mobile phone that might potentially block our SMS Codes number.

  • If your  Binance TH app version is outdated, please update it.

  • Restart your mobile phone. 

If none of the above instructions works, please select 'Unsolved' and initiate a chat with our customer support.