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FAQ | Binance TH

Withdrawal Security and Anti-Scam Measures

2026-05-28

1. Why did I receive a withdrawal suspension alert?

Binance TH uses multi-layered anti-fraud measures to protect your assets. If you see a withdrawal suspension alert, it is likely because the destination address has been flagged as high-risk or shows suspicious behavior. These alerts are designed to warn you of potential threats. You may receive an alert if:

  • Your withdrawal behavior or transaction pattern is similar to known scam victims.

  • You are on a "Watchlist" of potential victims based on data from law enforcement or security partners.

  • The destination address or website has been flagged as high-risk or reported by other victims.

Note: If you have thoroughly verified that the address is correct and trustworthy, you may proceed with the withdrawal.

2. How can I proceed if I want to continue with the withdrawal?

In most cases, you can proceed as long as you are certain the recipient's address is safe and legal. However, we strongly recommend the following steps:

  • Double-Check: Carefully review the history and credibility of the recipient address. Avoid contacting the address owner directly during this check to prevent them from feeding you false information.

  • Consult a Trusted Person: Ask for a second opinion from a trusted friend or family member. Do not involve the recipient of the funds in this discussion.

  • Contact Binance TH Support: If you remain confident in the destination's legitimacy, contact our Customer Service. You may be asked to complete an anti-fraud questionnaire and explain the purpose of the withdrawal. Once verified, the suspension will be lifted.

If an address or account is reported for involvement in fraud—or exhibits patterns similar to confirmed scam accounts—Binance TH will flag it accordingly. If you believe this is an error, you can file an appeal by contacting our Customer Service with supporting evidence. Our team will review your case and respond as quickly as possible.

4. Why am I getting a risk alert when transferring to my own wallet?

There are several reasons why your personal wallet address might be flagged as "High Risk":

  • Lack of Control: If the wallet is linked to a risky platform and you do not hold the Private Key, your assets are not truly safe. Scammers can access your funds if you aren't the sole controller of the key. We recommend withdrawing only to reputable platforms.

  • Suspicious Activity Patterns: If your transfer behavior resembles past scam victims, the system triggers a protective alert. Please contact Customer Service to resolve this.

  • Law Enforcement Data: You may be identified as a high-risk target based on data from law enforcement agencies, security partners, or our internal Risk Management team.

  • Prior Association: If you have previously sent funds to an address confirmed to belong to a scammer (regardless of whether you received a profit or commission back), the system will consider you at high risk of being targeted by a "repeat scam."

Expert Tip: Always remember that in the world of digital assets, once a transaction is confirmed on the blockchain, it cannot be reversed. These alerts are your last line of defense!